Shipping Policy
Order Processing
Orders are processed within 1-2 business days, excluding weekends and holidays. You will receive a notification email once your order has shipped.
Shipping Rates and Delivery Estimates
Shipping charges are calculated and displayed at checkout. Standard Shipping typically takes 5-7 business days. Delivery times are estimates and may vary.
Shipping Confirmation and Order Tracking
You will receive a shipping confirmation email with tracking information once your order has shipped. Use the tracking number provided to track your order on the carrier’s website.
Shipping Restrictions
We do not ship to P.O. boxes or APO/FPO addresses. Some products may have shipping restrictions based on size, weight, or destination. We will contact you if your order is affected.
Delivery Issues
If your order is delayed or lost, contact us at info@redcubeconcepts.com. We will work with the carrier to resolve the issue. Ensure you provide the correct shipping address when placing your order. We are not responsible for orders delivered to incorrect addresses. If your order arrives damaged or defective, contact us within 7 days with photos and a description of the issue. We will arrange for a replacement or refund.
Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy.
Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at info@redcubeconcepts.com.
By placing an order on our website, you agree to this Shipping Policy.