Cancellation & Refund Policy

At OffersLo, we understand that sometimes circumstances change, and you may need to cancel an order. We’re here to make the process as simple as possible.

Order Cancellation Period

You can cancel your order within 1 hour of placing it. Please note that we start processing orders quickly to ensure prompt delivery.

How to Cancel an Order

1. Log in to your OffersLo account.
2. Go to the “Order History” section.
3. Find the order you wish to cancel and click “Cancel.”
4. Follow the on-screen instructions to complete the cancellation process.

Refunds for Cancelled Orders

– If you cancel an order within the specified cancellation period, we will process a full refund, including any shipping charges, to your original payment method.
– Please allow 7-10 days for the refund to reflect in your account. 2. Go to the “Order History” section.

Cancellations Outside the Cancellation Period

– If you wish to cancel an order after the specified cancellation period, please contact our customer support team at info@redcubeconcepts.com.
– We will do our best to assist you, but cancellations outside the cancellation period may be subject to additional charges.

Exceptions

– Custom or personalised items may not be eligible for cancellation once production has started.
– Please refer to our Returns and Exchanges policy for information about returning items that have already been shipped.

Contact us

If you have any questions or need assistance with cancelling an order, please contact our customer support team at info@redcubeconcepts.com or 7303033364.

Note: This cancellation policy is subject to change. Please refer to the most recent version on our website for the most up-to-date information.